Digital Pinoys, a prominent advocacy group, is calling for answers from GCash as reports of unauthorized transactions keep piling up.
With countless users facing unexpected financial losses, Digital Pinoys is urging the popular e-wallet platform to take accountability and for the government to step in.
Transparency Demands from Digital Pinoys
Digital Pinoys points out that these incidents aren’t new, and many users feel left in the dark about GCash’s responses.
The group insists that an independent, impartial investigation is needed to uncover whether these issues are isolated or indicative of a broader security gap.
For Digital Pinoys, GCash owes its millions of users a clear and reassuring answer.
Push for Government Oversight
Digital Pinoys is adamant that GCash shouldn’t be left to handle this crisis alone.
National campaigner Ronaldo Gustilo insists that an independent investigation is crucial to determine if a breach or hacking incident could be at play.
The Department of Information and Communications Technology (DICT) is coordinating with GCash and has offered support, though cooperation remains voluntary.
Meanwhile, the Cybercrime Investigation and Coordinating Center (CICC) is urging users to report issues directly to the Inter-Agency Response Center hotline rather than just airing grievances on social media.
As Filipinos grow increasingly wary of GCash, it’s clear that the calls for transparency and security won’t quiet down until some real answers are on the table.
